Transforming Hospitality Culture
Upending the old maxim of “the customer is always right,” relies on creating supportive and empowering workplaces and communities.
But what would an onboarding for this reimagined restaurant look like? Taking cues from early 90’s instructional videos, and partnering with The Blend and decorated hospitality veteran Chelsea Gregoire, we built out a series of training modules for a potential future version of this industry.